Shipping policy

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after payment is received. During sales, holidays, or product launches, processing times may be extended. Customers will be notified if delays occur.

Shipping Methods & Delivery Time

Once shipped, orders typically arrive within 3–7 business days, depending on the shipping method selected at checkout and the carrier’s delivery schedule. Delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping rates are calculated at checkout based on order weight, destination, and selected shipping method.

Order Tracking

A tracking number will be provided via email once your order has shipped. Please allow up to 24 hours for tracking updates to appear.

Incorrect Address

Customers are responsible for providing the correct shipping address at checkout. Niesha Extensions is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, the customer will be responsible for reshipping fees.

Lost, Stolen, or Delayed Packages

Once a package is marked as delivered by the carrier, Niesha Extensions is not responsible for lost or stolen packages. If your package is delayed or missing, please contact the shipping carrier directly using your tracking number.

Damaged Orders

If your order arrives damaged, please email us within 48 hours of delivery with clear photos of the damaged item and packaging so we can assist you.

International Shipping (optional — remove if not applicable)

International shipping times and rates vary by destination. Customers are responsible for any customs fees, duties, or taxes required by their country.

Contact Information

For shipping-related questions, please contact us